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Welcome to Wilson's Service Department! Our factory trained technicians service machines throughout Northwest Ontario with our fleet of service vehicles. With service departments in Sioux Lookout, Dryden, Fort Frances, Kenora, Thunder Bay and Thompson, we are the largest office equipment service center in Northwest Ontario.
We also service machines in northern First Nation communities with our fleet of aircraft. These communities range from Quebec to Manitoba with our own pilots flying from Dryden and Thompson.
We service copiers, printers, facsimiles, calculators, shredders, binding machines, time clocks, cash registers, electronic organizers...well, you get the picture. See our list of manufacturers who have chosen Wilson's Business Solutions to represent them as their warranty authorized dealer. For all your service needs, contact us at 1-800-465-7202 or 223-6539.
Warranty Information
This table covers equipment of which Wilson's will honor a warranty. Please note that any equipment purchased outside of Canada is not eligible for warranty service work, and equipment which is not CSA approved will not be serviced by Wilson's. Also note that if warranty is not an issue, Wilson's will, of course service equipment regardless of where it was purchased or whether or not Wilson's is an authorized warranty provider. The exception to this would be in situations where the manufacturer will not provide parts and requires all repairs to be sent in to a central repair depot.
Copiers
Manufacturer Authorized Warranty Provider
SHARP
Canon
Ricoh
Faxes
Manufacturer Authorized Warranty Provider
SHARP
Canon
Brother
Ricoh
Wide Format Copiers
Manufacturer Authorized Warranty Provider
Ricoh
Printers
Manufacturer Authorized Warranty Provider
HP (1)
Lexmark
Ricoh
Brother
Fujitsu
Notes: (1) Only serviced in Dryden. If not purchased at Wilson's, warranty repair work (no charge repairs) can not be done by Wilson's.
Cash Registers
Manufacturer Authorized Warranty Provider
SHARP (1)
Casio (1)
Notes: (1) Only if purchased at Wilson's.
Dictation
Manufacturer Authorized Warranty Provider
Philips
Wilson's Business Solutions promptly replies to all requests.
Please submit your request to:
Equipment Service Information - Wade Garrow: wadeg@wilson.ca
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